Frequently Asked Questions (FAQ)

1. Q: How does the Liquor Delivery Service work?

It's as easy as 1-2-3! Visit our website, browse our extensive selection, and pre-order your favorite wines and spirits. Provide your hotel details, check-in date, and payment information. Your order will be waiting for you at the hotel front desk upon check-in.

2. Q: Can I track my liquor order?

Absolutely! Once your order is confirmed, you'll receive a confirmation email with a tracking number. You can check the status of your order online or contact our customer service for assistance.

3. Q: What if I have a change in my travel plans?

No worries! You can modify or cancel your order by contacting our customer service before the designated cut-off time. Check your confirmation email for details.

4. Q: Is there a minimum order requirement?

Our service is designed to be flexible. While there is no minimum order requirement, keep in mind that larger orders may qualify for exclusive promotions and discounts.

5. Q: Can I order from any hotel?

We currently partner with a wide range of hotels. To check if your hotel is within our service coverage, enter your hotel details during the ordering process. We're continuously expanding our network, so stay tuned for updates!

6. Q: Are there delivery fees?

We strive to keep it simple and transparent. Delivery fees, if applicable, will be clearly outlined during the checkout process. Some promotions may include free or discounted delivery.

7. Q: What happens if my order is damaged or incorrect?

Our commitment is to provide a seamless experience. If there are any issues with your order, please contact our customer service immediately, and we'll work to resolve the issue promptly.

8. Q: Can I order alcohol bundles or create my own mix?

Absolutely! We offer a variety of curated bundles for convenience, and you can also mix and match individual bottles according to your preferences.

9. Q: Is the service available internationally?

 Currently, our Liquor Delivery Service is available within specified regions. Check our website for the most up-to-date information on service areas.

10. Q: How do I contact customer service?

For any inquiries or assistance, feel free to reach out to our customer service team through the contact information provided on our website. We're here to ensure your experience is smooth and enjoyable!